Name tag FAQ: ordering, materials, fasteners and shipping
Short answers to the questions we get every day about ordering, materials, fasteners and shipping. Can't find yours? Call 1-844-938-2463 or write to us at sales@nametag.ca.
Ordering and proofs
Is there a minimum order?
No. You can order a single name tag, and it ships free anywhere in Canada like any larger order.
How do I order name tags?
Send us your logo and the list of names with the quote form, by email at sales@nametag.ca or by phone at 1-844-938-2463. We send you a free proof and the price, you approve it, and we make your tags.
Do I see the design before you make it?
Yes. We send you a finished design and the price first, usually the same business day. The proof is free and you are under no obligation.
How much does a name tag cost?
Engraved plastic name tags start at $10.99 each and printed metal name tags at $11.99 each, with volume discounts from 3 tags. Use the price calculator on the home page to see your exact price.
Can you send me samples?
Yes. We can mail you a free stock sample of the materials and finishes so you can feel them before you decide.
Reorders and new employees
A new employee starts next month. Can I order just one tag?
Yes. We keep your design on file, so a new name is a one-line email or phone call, billed at the single-tag price.
We already have name tags. Can you match them?
Yes. We can create an exclusive model for your organization and keep it on file, so every reorder matches the tags your team already wears. Write to sales@nametag.ca with a photo of your current tag.
Materials, sizes and text
What materials are your name tags made of?
Engraved plastic, printed aluminum (brushed silver, gold, copper or white) and solid brass. You can also order a custom shape. Compare them on the engraved plastic and metal name tags pages.
What size is a standard name tag?
Our standard size is 3 × 1 inches (7.6 × 2.5 cm), with square or round corners. Custom shapes are cut within the same 3-inch width.
What text size do you use?
By default, 24 pt for the first name, 18 pt for the last name and 14 pt for the title, in a plain sans-serif font. If the name must be read from farther away, read our guide to name tag font size.
Can I add the name myself?
Yes, two ways. Use a permanent marker (see name tag accessories); on printed metal tags, lighter fluid erases it. Or print the name on a clear label with a label printer such as a Brother P-touch; these print in black, so choose a light material.
Fasteners and wearing
Pin or magnet: which fastener should I choose?
A pin comes standard. It is held by an adhesive plastic piece and can slightly mark clothing over time. A magnetic fastener adds $1.50 per tag before the volume discount: a magnet and a steel plate that hold through a suit jacket, leave no holes and simply release if the tag is pulled.
I lost a magnet. Can I order a replacement?
Yes. Order a complete magnetic fastener (magnet and steel plate) in name tag accessories; the magnet is not sold alone.
Which side should a name tag be worn on?
We recommend the left side, with the bottom edge level with the underarm, and the same side for the whole team. See our name tag placement guide.
Production and shipping
How long does it take?
Production takes 1 to 2 business days once you approve the proof, then we ship your tags right away.
How much is shipping?
Shipping is free on every order, anywhere in Canada.
Why do you only ship with Canada Post?
Using a single carrier keeps our shipping simple and lets us offer the most competitive shipping cost.
When do you ship my order?
As soon as everything you ordered is made. If one item takes longer than usual, we send it later at no extra shipping cost.
Where are your name tags made?
In Quebec City, by Wetag (Estampes-Ray inc.). We answer in English and French.
Still have a question?
Ask us directly. Free shipping across Canada, no minimum quantity, production in 1 to 2 business days.
Free proof before anything is produced — and we can mail you a stock sample of the materials and finishes so you can feel them before you decide.